Shipping Information

How does shipping work?

Please note that shipping is not automated at this time. After you place your order, we will contact you to finalize the shipping details and provide you with the final shipping cost. The prices displayed on our website are for the products only and do not include shipping fees.

Why is shipping not automated?

We believe in providing our customers with the most personalized shopping experience possible. By manually processing each order, we can ensure that you receive the best possible shipping rates and options.

Pre-orders

If you have purchased a product that is currently out of stock, we will contact you as soon as it becomes available and ready to ship.

How long will it take to hear from us?

We aim to contact all customers within a few business days of placing their order.

What happens next?

Once we have contacted you, we will provide you with:

Shipping options: We will offer you various shipping options to choose from, based on your location and the size and weight of your order.
Shipping costs: We will provide you with the exact shipping cost for your order.
Estimated delivery time: We will give you an estimate of how long it will take for your order to arrive.

If you have any questions about our shipping process, please don’t hesitate to contact us.

Contact us:

Email: cremonefactory@gmail.com
Whatsapp: +49 1512 1079253
Modulo di contatto: Contact us